Watch Strap Manufacture. The Jaeger-LeCoultre style.

Watch Strap Manufacture.
The Jaeger-LeCoultre style.

When making its watch straps, the Maison places great emphasis on combining simplicity and classicism, creating balance and at the same time paying careful attention to detail. We continually research and select different types of leather in accordance with strict criteria to provide an almost unlimited selection of materials, colours and finishes. The lines are clean, sharp and elegant.

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Focus

Expertise

The craftsmanship and outstanding expertise of the Manufacture Jaeger-LeCoultre can be seen in the elegance of its watch straps. The Maison's products are hand-crafted and draw on unique expertise that has been passed down from generation to generation. They are available in a range of exotic leathers, including alligator, python and ostrich, which are highly prized for their rarity and the extreme care that must be taken when working with them. These materials are handled by expert leather craftsmen who are driven by their love of beauty and eye for detail.

Care instructions for leather strap

To ensure that your leather watch strap remains in good condition, we recommend that you avoid contact with water or exposure to high levels of humidity, which can cause the leather to become misshapen or discoloured. Prolonged exposure to sunlight may result in damage to the colour or quality of the leather. Avoid contact with cosmetic or oily products as these can stain the leather.

Care instructions for metal bracelet

To ensure that your metal watch strap remains in good condition, we recommend that you clean it every two months, as follows, if you wear your watch every day: use a soft brush and slightly soapy water to clean the strap, then rinse it in clean water. We also recommend that you rinse your watch strap in fresh water if it has been worn in the sea. In addition to this cleaning procedure, we suggest that you adjust your watch strap so that it fits snugly around your wrist in order to reduce the effects of wear and tear.

Care instructions for rubber strap

To ensure that your rubber watch strap remains in good condition, we recommend that you avoid contact with cosmetic varnishes or prolonged exposure to sunlight. Rubber watch straps can be cleaned using soapy water.

Shipping and return policy

Shipping policy

Only individuals who are living in France, UK, Belgium, the Netherlands, Luxembourg, Ireland, Spain, Italy, Germany, Austria, Denmark, Sweden, Finland may order products through the Customer Contact Centre or on the Website.

Please note that Jaeger-LeCoultre does not ship to certain addresses, such as PO boxes or hotels.

Delivery costs will be assessed by Jaeger-LeCoultre and will be added to the price of the Jaeger-LeCoultre products themselves.

They will generally be offered by Jaeger-LeCoultre except for orders below 500 euros. Please refer to the Website for more information.

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Return policy

In order to ensure your total satisfaction, you (as a Customer or a Gift Recipient) may return Jaeger-LeCoultre Products purchased through the Customer Contact Center within fourteen (14) days of receipt of the product.

Products that have not been purchased through the Customer Contact Center may NOT be returned to the Jaeger-LeCoultre e-boutique distribution center for refund or exchange.

Returns of Jaeger-LeCoultre products which are not in complicance with the conditions and timeframes set forth in the Conditions of Sale may be rejected by Jaeger-LeCoultre and will be sent back to you.

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Prices, tax and shipping costs

Prices shown on the product pages of the Website or quoted by the Customer Contact Centre includeVAT but exclude shipping costs and other taxes unless otherwise stated. The applicable currency will be updated based on the shipping destination after you provide us with the delivery address.

Jaeger-LeCoultre reserves the right to modify prices and delivery costs at any time without prior notice.The price of a product and delivery costs displayed on the Website or quoted by the Customer Contact Centre, as indicated at the time Jaeger-LeCoultre provides you with a Confirmation of Order, will be honoured by Jaeger-LeCoultre.

Shipping costs are not stated on the product pages but will be added to the product price after you have chosen your delivery options.

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Satisfaction Guaranteed

Jaeger-LeCoultre is devoted to give to all our customers an easy access to our timepieces. Should you require any assistance with your online order or if you have any question on the eBoutique, please do not hesitate to contact our Concierge Service by phone (+353 12470470) or by e-mail. Our Concierge will be delighted to help you Monday to Friday, from 10am to 7pm CET.

Secure payment

Payment and transactions are processed using a secure online payment gateway that encrypts your card details (128-bit Secure Sockets Layer (SSL) encryption).

Jaeger-LeCoultre takes precautions-including administrative, technical, and physical measures- to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

If you call our Concierge Service, your telephone conversation will be recorded for securtiy reasons and retained for the statutory period. Any telephone conversation recorded by our Customer Contact Center that contains your credit card information will be fully encrypted and only used to process card transactions.

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