What is a complete service?

  • Entretien Care p 237

Your Jaeger-LeCoultre timepiece is a high-precision instrument that operates 24 hours a day, 7 days a week, meaning thousands of hours without stopping. It is therefore necessary to have it checked regularly, in particular to replace worn components and to change oils which break down over time. The frequency of maintenance checks varies and above all depends on the model, terms of use and climate.  As soon as the rate of the watch begins to show substantial variations, we recommend that you entrust it to us for a complete service.

A complete service includes the following stages:

- Complete disassembly of the watch case and movement
- Case: polishing of the case and of the bracelet depending on its condition, changing of the seals, attachment or gluing of the crystal, and a water-resistance test
- Movement: complete cleaning of the components and replacement if required, lubrication, checking of the escapement and settings, refitting of the dial and of the hands
- Casing up the movement
- Water-resistance test on the whole watch
- Checking the movement settings
- Checking the power-reserve
- Final verification of operation and aesthetics

The replacement of the crowns, push-pieces and correctors is not included in the complete service. 

Following this service, you benefit from a one-year guarantee starting from the date on which the checks were completed. This guarantee expressly excludes defects resulting from accidents, mishandling, incorrect or abusive use, or any operations conducted by unauthorised third parties.