Jaeger-LeCoultre Boutique - Hong Kong - Prince's Building

Hong Kong's MTR network connects directly to the basement of Landmark Prince's.

Nearest MTR Stations

Central Station (Island Line [Blue Line] and Tsuen Wan Line [Red Line])

• Itinerary: Take Exit K (leading directly to Statue Square / Prince's Building) or Exit H. The subway station corridors lead directly to the building's basement.
• Time of travel: Allow 1 minute of walking to reach the Ground Floor where the boutique is located.

Hong Kong Station (Tung Chung Line [Orange Line] and Airport Express [Sapphire Line])

• Details: Hong Kong Station is directly connected by air-conditioned underground pedestrian walkways to Central Station. Allow approximately 5 to 8 minutes of walking along this underground pedestrian passage to reach Landmark Prince's.

Several bus lines serve the Central area.

• Key lines (Chater Road and Des Voeux Road): 11, 12, 13, 15, 25, 101, 104, 111, 603, 619, 930
• Nearest stops: Statue Square / Chater Road or Pedder Street

From these bus stops, you can access the complex entrances in 1 to 2 minutes of walking.

The Landmark complex features covered car parks.

Landmark Chater House or Landmark Atrium Parking

These car parks offer direct elevator access to The Landmark's shopping arcades.

Valet Parking Service

A valet parking service is available at the main entrance of Landmark Atrium (on Ice House Street) or Chater House.

Taxis and ride-share services can reach the boutique directly.

Recommended Drop-Off Point

Ask your driver to drop you off on Chater Road in front of the main entrance of Landmark Prince's, or on Ice House Street.

Address to provide to your driver:

Jaeger-LeCoultre Boutique, Shop G27, G/F, Landmark Prince's

10 Chater Road, Central, Hong Kong Island

(In Chinese: 中環遮打道10號太子大廈地下G27號舖 積家專門店)

From London Heathrow Airport (LHR)

Located approximately 38 kilometers from the boutique.

• By Airport Express: Take the Airport Express train from the airport to Hong Kong Station (24-minute direct journey). From Hong Kong Station, follow the air-conditioned underground pedestrian tunnel leading directly to Landmark Prince's (approximately 5 to 8 minutes walk).
• By Taxi: Allow 30 to 40 minutes of travel by taking the Western Harbour Crossing tunnel.

For a personalised experience or to discover a specific creation, we invite you to book an appointment with one of our advisors before your visit. Each meeting is designed to let you discover the collections and savoir-faire of the Grande Maison.

Do I need to book an appointment to visit a boutique?

To ensure a personalised and seamless experience at a Jaeger-LeCoultre boutique, it is highly recommended to book an appointment in advance. Scheduling an appointment guarantees dedicated time with a knowledgeable sales advisor who can guide you through our collections and answer any questions you may have. Booking ahead allows our sale advisors to prepare for your visit and provide the best possible service, ensuring you have a memorable and informative experience.

How can I book an appointment in a boutique?

To book an appointment at a Jaeger-LeCoultre boutique, you have several convenient options. You can visit our online booking tool here, to select your preferred boutique location, date, and time. Alternatively, you can contact the boutique directly by phone or email to schedule your visit.

Can I book an appointment with a sales advisor or a Jaeger-LeCoultre personal advisor online?

We offer the convenience of booking appointments online. You can use the appointment booking tool available here to schedule a meeting with a sales advisor. Alternatively, you can contact us via our online chat, and one of our representatives will be happy to assist you in arranging an appointment. We look forward to welcoming you.

How can I check a product's availability in-store?

To check the availability of a specific Jaeger-LeCoultre timpeiece in one of our boutiques, simply visit the concerned product page on our website. Each product page offers the possibility to check availability in nearby boutiques. This will allow you to quickly determine if the item you are interested in is currently in stock at your preferred location.

Can I return an item purchased online to your physical store?

It is preferable to return an order purchased online directly through our carrier. Each timepiece delivered includes a pre-printed return label for your convenience. Should you wish to return your Jaeger-LeCoultre timepiece, simply contact us, and we will arrange for our dedicated carrier to collect the package from your preferred location.

How can I drop off or pick up a product for servicing?

At Jaeger-LeCoultre, we have made servicing your timepiece simple and straightforward. You can easily estimate the service price and initiate the process of sending your watch to our service center. Visit our dedicated service page here for detailed instructions on preparing and shipping your Jaeger-LeCoultre.

Do you have a loyalty program?

The Jaeger-LeCoultre Care Program is designed to provide you with personalised services and expert advice regarding your Jaeger-LeCoultre timepiece. By joining the program, you'll gain access to the following benefits:

- Warranty Extension: You can extend your International Limited Warranty up to 8 years.

- Personalized Services: Receive tailored advice and support related to your specific timepiece.

- Expert Advice: Access information and guidance from Jaeger-LeCoultre's watchmaking experts.

- Online Portal: Manage your collection and access your warranty information through a dedicated online platform.

To enroll in the Jaeger-LeCoultre Care Program, register your watch online here. This will ensure that you receive the full benefits of the program and enjoy peace of mind knowing your timepiece is supported by Jaeger-LeCoultre.

How can I contact you if I have a question?

At Jaeger-LeCoultre, we are dedicated to providing exceptional service and support. Whether you are looking for a new addition to your collection, need assistance with a current purchase, or simply want to share your feedback, our team is here to help and guide you. Please visit our "Contact Us" section here to find the most convenient way to reach us.We look forward to assisting you.