Jaeger-LeCoultre Boutique - Hong Kong - Gateway

Hong Kong's metro network (MTR) connects to Tsim Sha Tsui from Hong Kong Island, the New Territories, or major transit hubs.

Nearest Stations

Tsim Sha Tsui (Tsuen Wan Line - Red Line)

• Itinerary: Take exit A1 (Haiphong Road). Upon leaving the station, walk along Haiphong Road to Canton Road. The entrance to Harbour City is located just opposite. Allow approximately 5 minutes of walking.

Austin (Tuen Ma Line - Brown Line)

• Itinerary: Take exit F. Walk approximately 8 to 10 minutes heading south down Canton Road to reach the shopping center.

West Kowloon Station (High Speed Rail)

• Details: For visitors arriving by high-speed rail from Mainland China. The station is directly connected to the Austin and Kowloon MTR stations. Harbour City can be reached in approximately 10 to 12 minutes on foot via the covered pedestrian footbridges, or in 5 minutes by taxi.

The Star Ferry crosses Victoria Harbour from Central or Wan Chai on Hong Kong Island.

Nearest Pier: Tsim Sha Tsui Star Ferry Pier

The pier is located directly at the foot of the Harbour City complex (Ocean Terminal side). Allow 2 to 3 minutes of walking along the waterfront to enter the shopping center.

The Tsim Sha Tsui district is a major hub of Hong Kong's bus network).

• Main lines: 1, 1A, 2, 6, 7, 8A, 8P, 234X
• Nearest stops: Tsim Sha Tsui Star Ferry Pier Bus Terminus or the bus stops along Canton Road.

From the Star Ferry terminus or the Canton Road stops, the boutique can be reached in a 3 to 5-minute walk.

Harbour City features covered parking garages with direct access to the different zones of the complex.

Ocean Terminal Car Park or Gateway Car Park

• Access: Via Canton Road.
• Details: These parking lots offer direct access to the shopping areas of Harbour City. EV charging stations are also available.

Taxis and ride-share services can reach the boutique directly.

Recommended Drop-Off Points

Ask your driver to drop you off at the entrance of the Marco Polo Hongkong Hotel or the Gateway Hotel, both located on Canton Road and directly connected to the Harbour City galleries.

Address to provide to your driver:

Jaeger-LeCoultre Boutique

Shop G219, G/F, Gateway Arcade, Harbour City

Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong

(In Cantonese: 尖沙咀廣東道海港城港威商場地下G219號舖)

Located approximately 34 kilometers (21 miles) from the boutique.

• By public transit: Take the Airport Express rapid train to Kowloon Station (the journey takes 22 minutes). From Kowloon Station, you can take a taxi (a 5-minute direct ride) or walk about 15 minutes via the covered pedestrian connections leading to Harbour City.
• By taxi: Allow 30 to 40 minutes, traveling through the Western Harbour Crossing tunnel.

For a personalised experience or to discover a specific creation, we invite you to book an appointment with one of our advisors before your visit. Each meeting is designed to let you discover the collections and savoir-faire of the Grande Maison.

Do I need to book an appointment to visit a boutique?

To ensure a personalised and seamless experience at a Jaeger-LeCoultre boutique, it is highly recommended to book an appointment in advance. Scheduling an appointment guarantees dedicated time with a knowledgeable sales advisor who can guide you through our collections and answer any questions you may have. Booking ahead allows our sale advisors to prepare for your visit and provide the best possible service, ensuring you have a memorable and informative experience.

How can I book an appointment in a boutique?

To book an appointment at a Jaeger-LeCoultre boutique, you have several convenient options. You can visit our online booking tool here, to select your preferred boutique location, date, and time. Alternatively, you can contact the boutique directly by phone or email to schedule your visit.

Can I book an appointment with a sales advisor or a Jaeger-LeCoultre personal advisor online?

We offer the convenience of booking appointments online. You can use the appointment booking tool available here to schedule a meeting with a sales advisor. Alternatively, you can contact us via our online chat, and one of our representatives will be happy to assist you in arranging an appointment. We look forward to welcoming you.

How can I check a product's availability in-store?

To check the availability of a specific Jaeger-LeCoultre timpeiece in one of our boutiques, simply visit the concerned product page on our website. Each product page offers the possibility to check availability in nearby boutiques. This will allow you to quickly determine if the item you are interested in is currently in stock at your preferred location.

Can I return an item purchased online to your physical store?

It is preferable to return an order purchased online directly through our carrier. Each timepiece delivered includes a pre-printed return label for your convenience. Should you wish to return your Jaeger-LeCoultre timepiece, simply contact us, and we will arrange for our dedicated carrier to collect the package from your preferred location.

How can I drop off or pick up a product for servicing?

At Jaeger-LeCoultre, we have made servicing your timepiece simple and straightforward. You can easily estimate the service price and initiate the process of sending your watch to our service center. Visit our dedicated service page here for detailed instructions on preparing and shipping your Jaeger-LeCoultre.

Do you have a loyalty program?

The Jaeger-LeCoultre Care Program is designed to provide you with personalised services and expert advice regarding your Jaeger-LeCoultre timepiece. By joining the program, you'll gain access to the following benefits:

- Warranty Extension: You can extend your International Limited Warranty up to 8 years.

- Personalized Services: Receive tailored advice and support related to your specific timepiece.

- Expert Advice: Access information and guidance from Jaeger-LeCoultre's watchmaking experts.

- Online Portal: Manage your collection and access your warranty information through a dedicated online platform.

To enroll in the Jaeger-LeCoultre Care Program, register your watch online here. This will ensure that you receive the full benefits of the program and enjoy peace of mind knowing your timepiece is supported by Jaeger-LeCoultre.

How can I contact you if I have a question?

At Jaeger-LeCoultre, we are dedicated to providing exceptional service and support. Whether you are looking for a new addition to your collection, need assistance with a current purchase, or simply want to share your feedback, our team is here to help and guide you. Please visit our "Contact Us" section here to find the most convenient way to reach us.We look forward to assisting you.