Care instructions

Care about your atmos

Position

How to place your Atmos clock?

To ensure the best operating conditions, please place your Atmos clock on an absolutely stable horizontal surface, where there is no risk of vibration or shock. Once started, the clock should not be moved: cleaning the cabinet or the base should be carried out without handling or moving the clock.

To set your Atmos clock to the right time (including the summer/winter time change), move the minute hand forward with one finger.

Never turn the minute hand anti-clockwise and never touch the hour hand. Make sure that the balance is locked before setting your clock.

Transportation

Moving or transporting an Atmos

It is of vital importance that your Atmos clock balance, which is suspended from an extremely fine wire, be locked before any transportation. This includes small moves within an apartment, as well as for setting the time.

To do so, push the balance blocking lever to the right up to the thrust stop. This locking procedure must be carried out in clockwise manner (from left to right) when the balance wheel stops, before oscillating back in the opposite direction.

For transporting your clock, please use the complete original packaging. If you do not have this, please request one either from an authorized boutique, or from an authorized Jaeger‑LeCoultre service center.

Complete service

What is a complete service for an Atmos or a vintage clock?

A complete service of an Atmos or a vintage clock is recommended once its precision begins to show substantial variations. This interval can vary in terms of the ambient humidity or air pollution, as well as its operating conditions (stability).

A complete service includes the following operations:

  • Complete dismantling of the entire clock
  • Cleaning of the cabinet
  • Cleaning, reassembling, oiling and adjusting of movement (replacement of used components)
  • Final controls


A complete service takes 5 to 10 weeks and entitles you to a 36-month guarantee as of the inspection date on all work carried out and parts replaced.

The cost of the service will depend on the clock’s complexity. Please contact your authorized Jaeger‑LeCoultre retailer or your Jaeger‑LeCoultre boutique for more details.

CARE SERVICES

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